Privacy Policy – Celesthyum Blue

Effective Date: 4th January 2025

At Celesthyum LTD (referred to as “we”, “us”, “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, store, use, share, and protect your personal data when you visit our website, Celesthyum Blue (https://www.celesthyum.com), or make a purchase. We value transparency and aim to ensure that your personal data is handled in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

Please read this Privacy Policy carefully to understand how we process your personal information. By using our website, you agree to the terms of this Privacy Policy.

1. Data Controller

The data controller responsible for the processing of your personal data is:
Celesthyum LTD
Address: Fountain Springsville Estate, Number 26, Sangotedo, Island, Lagos State, Nigeria
Email: [email protected]

2. Data We Collect

We may collect the following types of personal data when you visit our website or make a purchase:

Personal Identification Information: Name, email address, phone number, billing/shipping address.
Payment Information: Credit/debit card information, PayPal details, or other payment methods.
Website Usage Data: IP address, browser type, device type, and other browsing details.
Transaction Data: Information regarding your purchases, including products purchased, transaction date, and amounts.
Communication Data: Correspondence with us, including feedback and support requests.

3. How We Use Your Data

We use the data we collect for the following purposes:

To process and complete your orders (including payments and shipping).
To communicate with you regarding your orders, inquiries, and customer service requests.
To improve our website, products, and services.
To send you marketing communications, if you have opted-in to receive them (you can unsubscribe at any time).
To comply with legal obligations and protect our legal rights.

4. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

Contractual Necessity: Processing your data is necessary to fulfill our contract with you, such as processing orders and providing customer support.
Consent: You may provide consent for us to send marketing materials or perform other non-essential processing activities.
Legitimate Interests: We may process your data based on our legitimate business interests, such as improving our website and services.
Legal Obligation: We may need to process your data to comply with legal requirements.

5. How We Share Your Data

We may share your personal data with the following third parties to facilitate our services:

Payment Processors: To process transactions securely.
Shipping Providers: To deliver your purchases.
Email Marketing Platforms: If you have opted-in to receive promotional emails.
Legal Authorities: If required by law or for the protection of our rights.

We ensure that any third parties with whom we share your data comply with applicable data protection laws and have sufficient security measures in place to protect your information.

6. Data Security Measures

We take reasonable precautions to safeguard your personal data. These include:

Secure encryption protocols (such as SSL) for transactions.
Restricted access to personal data within our organization.
Regular security assessments and updates to our website to prevent unauthorized access.

However, no data transmission over the internet or method of electronic storage can be guaranteed 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once data is no longer necessary, we will take steps to delete or anonymize it.

8. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request correction of any inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.
Right to Restriction of Processing: You can request that we limit the processing of your data in certain circumstances.
Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your data, including for marketing purposes.
Right to Withdraw Consent: If you have given consent for processing, you can withdraw it at any time.

To exercise any of these rights, please contact us at [email protected].

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. These technologies allow us to:

Remember user preferences.
Analyze website traffic and performance.
Display personalized content and advertisements.

You can manage or disable cookies through your browser settings. However, please note that some website features may not function properly if cookies are disabled.

10. International Data Transfers

We may transfer your personal data outside of the European Economic Area (EEA) for processing. If this occurs, we will ensure that adequate safeguards are in place to protect your data, such as using standard contractual clauses approved by the European Commission.

11. Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child under 16, we will take steps to delete that data.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will post the revised version on our website with an updated effective date. Please review this policy periodically for any changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Celesthyum LTD
Email: [email protected]
Address: Fountain Springsville Estate, Number 26, Sangotedo, Island, Lagos State, Nigeria

Thank you for trusting Celesthyum Blue with your personal data. We are committed to keeping your information safe and secure.